We all know those awkward moments: It’s the holiday season and all of a sudden you find yourself meeting and needing to make conversation with someone you’ve not had any contact with for a long time. It can be a daunting situation at best, and can be even embarrassing. Let me share one of the greatest tools I teach and train my students for counselling and coaching and my clients who have communication challenges at work to use: It's called Open-Ended questions. These questions can lead to an open conversation and give you information which you can then use as a jumping board to the next thing to talk about. Here are some great examples which can be useful at this time of year: “In what w
Not often I can say that I have a tip which is just one word but this time I can. One word can unleash such a lot of power, and this is just beautiful to watch when it's done properly. This word is one of the most empowering tools known to me and I like using it in my own life and show others how to use it during my coaching sessions. I especially like showing people who straggle to show weakness, exactly why using it, will in the most unexpected way, empower them and at the same time empower the people they talk to too. This video I've made recently is explaining it too if you prefer to watch rather than read. The word I'm talking about is... HELP. If we use it in the right way, it can ma
